Troubleshooting
Fixes for common problems.
| Problem | Fix |
|---|---|
| My changes don't show | Press Save changes in the bottom bar. Then hard-refresh your page (Ctrl Shift R). |
| Music doesn't play | Browsers only play sound after a click. Visitors must click the enter screen first. |
| A widget says "Couldn't load" | Check the identifier (username, ID or invite code). Some services need the account to be public. |
| Upload rejected | Check the format and size limits for your plan. SVG files are never accepted. |
| "Account locked" | Too many wrong passwords. Wait 15 minutes and try again. |
| API returns 429 | You hit the rate limit. Wait for the Retry-After seconds. |
still stuck? try troubleshooting or open a ticket in our discord, we reply fast.